Privacy Policy

This Privacy Policy (hereinafter referred to as this Policy) explains how Opera Payments Limited (hereinafter referred to as we, us, our, or Opera) collects and uses your information through https://opera.sc/ (hereinafter referred to as this Site) and other related websites and applications. This Policy forms part of the agreement under the Terms of Use. Unless otherwise specified, terms and expressions used in the Terms of Use shall be adopted in this Policy. By using the services we provide, you are deemed to have agreed to all the terms contained in this Policy. Please read all the provisions of this Policy carefully.

What Personal Information Do We Collect?

We may collect information about you when you access our site or use our services, including but not limited to the following:

Registration and Usage Information

When you open an Account and register to use the Services, we collect personal data necessary to provide and fulfill the requested Services. Depending on the services you select, we may require you to provide personal data such as your name, postal code, phone number, email address, and identification document information to open an account. We may also request additional personal data if we determine it is necessary for you to use our services.

Transaction and Experience Information

When you use our services or access our site, for example, purchasing from merchants, receiving money, processing payments, or sending money to friends or family, we collect transaction-related information including merchant information, device information, technical usage data, and geolocation data, as well as details about the amounts sent or requested, amounts paid for products or services, and the funding methods used to complete transactions.

Information About Participants

When you use our services or access our site, we collect personal information about other participants related to the transaction as provided by you.

Information About You From Third Parties

Where permitted by law, we obtain information from third parties such as merchants, data providers, and credit agencies.

Other Information We Collect Related to Your Use of Our Site or Services

When you contact us, communicate with our customer support team, or respond to surveys, we may collect additional information from or about you.

Use of Cookies

When you access our site, use our services, or visit third-party websites that provide online services on our behalf, we, our business partners, and vendors use cookies and other tracking technologies (collectively referred to as cookies) to identify you, customize your online experience, the services you use, other online content and advertising, evaluate promotional effectiveness, and perform analytics. Additionally, the use of cookies helps reduce risk, prevent potential fraud, and promote the reliability and security of our site and services.

Certain aspects and features of our services and site are only available by enabling the use of cookies. Unless otherwise specified, we do not collect personal information that identifies visitors to this site. Unless specifically stated otherwise, only the pages visited may be recorded regarding your visit. Such information is used to generate aggregated statistics about the number of visitors to this site and general usage patterns. Some of this information may be collected through the use of cookies. If you do not accept or refuse cookies, your use of the site and services may be limited or blocked.

We may use the browsing history collected through cookies for the following purposes:

  • To improve the convenience of site visitors.
  • To display optimal advertisements on our site and on third-party or business partner sites based on site usage.
  • To obtain information about the number of browsers, users, and traffic on our site.
  • To improve our services.
  • To resolve technical issues related to our services.
  • To propose and provide products and services to our customers.

Certain aspects and features of our services and site are only available by enabling the use of cookies. Disabling or refusing cookies may limit or block your use of the site or services.

Protection and Storage of Personal Information

We may use users' personal information for one or more of the following purposes.

We strive to maintain technical, physical, and administrative security measures to reasonably protect your personal data against loss, misuse, unauthorized access, disclosure, or alteration. Such security measures include firewalls, data encryption, physical access controls to our data centers, and authorization controls for information access. While we endeavor to ensure the security of our systems and services, you are responsible for securing your password and account/profile registration information, maintaining your privacy, and ensuring that the personal data we hold about you is accurate and up to date. We are not responsible for protecting any personal data shared by you with third parties under your account, regardless of whether such data has been authorized by you.

Use of Collected Personal Information

The primary purpose of collecting your personal data is to provide a safe, smooth, and efficient environment tailored to each customer. Accordingly, we use your personal data for the following purposes.

  • To operate this site and provide the services (including but not limited to the following).
    • To conduct transactions and send notifications related to those transactions to users.
    • To identify users during processes such as account creation and password resets.
    • To authenticate access to users' accounts.
    • To manage users' accounts, this site, and services as they relate to the user.
    • To check creditworthiness and other financial conditions, evaluate applications, and compare information for accuracy and verification.
    • To customize user experiences and improve our services.
  • To manage our business needs such as monitoring, analyzing, and improving the performance and functionality of our services and this site. For example, analyzing user behavior and conducting surveys on how users use our services.
  • To verify your identity, manage risks, and protect the site, services, and you from fraud.
  • To sell Opera products and services, as well as products and services of our business partners, to you. We may process your personal information to tailor marketing content or specific service or site experiences, matching your interests on Opera and other third-party websites.
  • To provide personalized services offered by Opera on third-party websites and online services. We may use your personal data and other information collected in accordance with this Policy to provide targeted displays, features, services, or offers on third-party websites. We may use cookies to provide these online services and may cooperate with other third parties such as merchants, advertisers, and analytics companies to provide these services.
  • To comply with our obligations, including compliance with all applicable laws and regulations, and to enforce the terms of our site and services.

Sharing of Personal Information

  • We may share your personal data or other information about you with other parties in various ways as described in this section.
  • In particular, we may share your personal data with members of the Opera group of affiliated entities to provide services you request or approve, manage risks, detect and prevent potential illegal activities and fraud, and enforce our policies and contracts, as well as to manage the availability and connectivity of Opera products, services, and communications.
  • We may share personal data with third-party service providers who perform services or functions on our behalf under our instructions. These third-party service providers may assist with providing services to you, verifying your identity, processing transactions, sending advertisements for our products and services, and providing customer support.
  • We may do so to comply with laws, legal processes, or regulations.
    • To law enforcement agencies, regulators, government officials, or other third parties in connection with subpoenas, court orders, other legal processes or requirements, regulations, or laws applicable to Opera or its affiliates in one or more jurisdictions.
    • If necessary to comply with applicable laws or credit card rules.
    • If we determine, at our sole discretion, that disclosure of personal data is necessary or appropriate to prevent physical harm or financial loss.
    • To report suspected illegal activities or investigate violations of the Terms of Use.
    • Third parties whom you have authorized or instructed to share your data with.

Transfer of Your Personal Data to Other Countries

Our operations are supported by computer networks, cloud-based servers, and other infrastructure and information technologies (including third-party service providers but not limited to them).

Regardless of where the data is stored, we protect your personal information sufficiently and make every effort to appropriately protect your personal information when data is transferred overseas.

By using our site and services, you acknowledge and agree that your personal data may be transferred to other countries (including countries with data protection regulations different from your country of residence).

Legal Disclaimer

We must comply with laws, regulations, and guidelines from governments and regulatory authorities, or legal procedures, court orders, and legal processes requiring disclosure of user personal information under applicable rules. We are not responsible for misuse or loss of personal information or other information on our site, as we do not have access or control over such information. Opera is not responsible for unauthorized or improper use of personal information and passwords caused by negligence or malicious intervention.

We do not warrant that our site and services are appropriate or available in specific jurisdictions.

Unsubscribing

If you do not wish to continue receiving communications from Opera, you can unsubscribe by following the instructions in each communication message from Opera. Even if you choose to unsubscribe, we reserve the right to contact you as necessary.

Access to Personal Information

If your personal information changes, you are obligated to contact suppor@opera.sc.

Changes to the Privacy Policy

We reserve the right to change this Policy at any time. Therefore, please review this site frequently. If we make significant changes to this Policy, we will notify you by email or on this site.

Contact Us

If you have any questions about the privacy policy, please contact suppor@opera.sc.